Dear Customer,

We would like to inform you that a new requirement has been implemented in the ITD gate pass system. It is now mandatory to select the location of the warehouse you intend to deliver the container during the gate pass creation process.

Our IT team will deploy this update by the end of today (16th January 2025), and you will be able to use the new feature shortly.

For your convenience, kindly refer to FAQ on how to use the new requirement.

Please let us know if you have any questions or need further assistance.

In order to address this issue and mitigate the impact of long-lying containers, we STRONGLY ADVISE that preliminary checks be conducted at the shipment’s origin to ensure that consignees have the import permit and quotas required to import the shipment. This information can be obtained from SIRIM Malaysia.

These checks will help to avoid containers being stranded in the yard due to insufficient documentation and the absence of valid permits. Your assistance in implementing this check will help to avoid congestion and inefficiency in port operations, ultimately improving turnaround times.

Besides the above, please take note that E waste cargoes are not permitted to be imported into Malaysia. If any such cargo is found during inspection, Department of Environment (DOE) will issue a re-export notice and the cargo must be shipped out within 30 days, failing which heavy fines will be imposed.

Under the Environmental Quality Act (Amendment) 2024, Section 34B for E-waste importation, fines range from a minimum of RM5,000 to a maximum of RM10 million for offenses involving the disposal of scheduled waste and, under the Customs (Prohibition of Imports) (Amendment) Order 2022, importing goods without a permit can be prosecuted under Customs Act Section 135 (1)(a).¹ If convicted, a person may be fined not less than 10 times the value of the goods or RM100,000, whichever is greater, and not more than 20 times the value of the goods or RM500,000, whichever is greater, or imprisoned for a term of not less than six months and not more than five years, or both.

We urge shipping lines to act responsibly and assist the terminal to address above concern with immediate effect.

Please note that NO WAIVERS will be granted for port storage charges related to these long-lying containers which has imported without proper approval.

Should you have any questions or require further clarification, please feel free to contact your Key Account Manager (KAM) for assistance.

Thank you for your attention to this matter and your continued cooperation.

Shashidaran K Krishnan

Head of Marketing