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Customs system downtime (SMK/GCS) Important

Dear Value Customer,There will be a planned downtime for maintenance activity by CUSTOMS on Sunday 1st October 2023 from 0200hrs to 0800hrs (6 Hours).During this period GCS message from Customs will not be available. This would impact export container clearance. Forwarding Agent's would not be able to do government agency manual clearance in ETP as Custom's would not have access to SMK for verification.As for the Gate operations, Import containers would not be able to gate out from the terminal even with a valid gate pass, as Customs Gate team will not be able to verify in the SMK system.For Import transaction, we will stop haulage from entering Gate from 0100hrs. All haulage inside the terminal on Import transaction will be cleared and need to gate out by 0200hrs.All Export transaction can be carried out as normal at the gate.

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Payment Gateway (FPX) Onboarding Important

Dear Valued Customers,

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By submitting the form, we agree to be bound by the Terms and Conditions of Westports (e-Terminal Plus) which contains Disclaimer and Exclusion of Liability Provisions in favour of Westports Malaysia. Westports CSIT team shall process this application form and respond within (1) working day from date of receipt provided via email if all information is complete and free from error.
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Customs system downtime (SMK/GCS)

Dear Value Customer,

There will be a planned downtime for maintenance activity by CUSTOMS on Sunday 1st October 2023 from 0200hrs to 0800hrs (6 Hours).

During this period GCS message from Customs will not be available. This would impact export container clearance. Forwarding Agent's would not be able to do government agency manual clearance in ETP as Custom's would not have access to SMK for verification.

As for the Gate operations, Import containers would not be able to gate out from the terminal even with a valid gate pass, as Customs Gate team will not be able to verify in the SMK system.

For Import transaction, we will stop haulage from entering Gate from 0100hrs. All haulage inside the terminal on Import transaction will be cleared and need to gate out by 0200hrs.

All Export transaction can be carried out as normal at the gate.



Payment Gateway (FPX) Onboarding

Dear Valued Customers,


Please be informed that Westports have launched Payment Gateway (FPX) option in ETP 3.0. If you would like to have this option available, kindly drop an email to etp_registration@westports.com.my requesting for the access.

Please include:-

User ID:

Company: 

 

Should you have any enquiries, please contact Westports Call Centre.

Call Centre - 03-31694085

 

Thank You,

 

Westports ETP 3.0